How to Sign Up and Log In to Brightside Health Online Therapy

How to Sign In and Create an Account with Brightside Health

Brightside Health is an online platform that provides access to mental health care and psychiatric services through virtual visits. Patients can connect with licensed therapists and psychiatrists via video chat or phone without having to go into an office. Brightside offers convenient mental health treatment options for issues like depression, anxiety, trauma, LGBTQ support and more. Keep reading to learn how to sign up, log in and create an account with Brightside Health.

Overview of Brightside

Brightside makes professional mental health treatment available online through easy-to-use telehealth technology. Their network of licensed therapists and psychiatrists provides care for common behavioral struggles like:

• Depression
• Anxiety
• Stress
• Insomnia
• Substance abuse
• Trauma and PTSD
• ADHD
• OCD
• Bipolar disorder
• Grief/loss

Specialty care focuses like relationship counseling, LGBTQ support and psychiatric services are also offered. Patients have access to over 2,000 practitioner profiles to find the right fit. Care plans can include weekly video or phone therapy, medication management, personalized treatment goals and anonymous online community support.

Benefits of Brightside

Some key advantages of using Brightside Health include:

• Convenience of care from home/anywhere with internet access
• Expanded access to mental health professionals across all 50 states
• Shorter wait times for appointments
• Prescription medications delivered to your door when needed
• Flexible scheduling outside typical office hours
• Reduced barriers to care like transportation issues
• Cost savings compared to traditional in-office therapy

How to Sign Up With Brightside

Signing up with Brightside Health only takes about 5-10 minutes. Follow these steps:

1. Go to the Brightside website or download the app.
2. Click on “Sign Up” which is located at the top right of the homepage.
3. Select your state from the drop down menu.
4. Enter your name, email address and phone number.
5. Create a password.
6. Check your email inbox for a verification link and click to confirm.
7. Fill out some basic demographic info like age, gender, marital status, etc.
8. Answer a few questions about your mental health goals.
9. Enter health insurance details if applicable.
10. Agree to Brightside’s consent, terms and privacy policy.

Once finished, your account is created! You can download the Brightside app on your smartphone and be ready to access care.

How to Log In to Brightside

Logging into your Brightside account is simple whether you use the website or mobile app. Follow these steps:

1. Go to Brightside.com or open the app.
2. Click on the "Log In" button.
3. Enter your email and password.
4. Check the box to stay logged in if you are using a private computer.
5. Hit the "Log In" button.

Once logged in, you will be directed to your Brightside dashboard where you can view appointments, message your care team, refill medications and more.

Resetting Your Brightside Password

If you forget your Brightside password, you can easily reset it:

1. Click on “Forgot your password?” on the log in page.
2. Enter the email associated with your Brightside account.
3. Click on the reset password link sent to your email.
4. Follow the prompts to create a new password.
5. Use your email and new password to log in.

Navigating the Brightside Dashboard

Your Brightside dashboard is home base for managing your mental health care. Top features include:

• Messages: Communicate with your care team.
• Appointments: View upcoming and past visits.
• Progress: Check trends in your mental health surveys.
• Prescriptions: Request medication refills.
• Billing: Update payment info and view statements.
• Profile: Edit personal details.
• Help Center: View FAQs and contact support.

Connecting with a Therapist or Psychiatrist

Once your account is set up, it's time to get matched with a licensed mental health professional. You can search available practitioners and filter by specialty, gender, language, availability and more. Send connection requests to providers you are interested in to get the process started. The selected therapist or psychiatrist will then contact you to schedule an initial consultation and intake appointment. Ongoing therapy, medication management or both can begin after the first visit.

Accessing Care from a Mobile Device

The Brightside app allows you to access virtual mental health visits, message your care team, request prescription refills and more right from your iOS or Android device. Download the app from your app store and log in using your Brightside email and password. Enable notifications so you don't miss important messages or appointment reminders. Make sure the app has access to your device's camera and microphone for video sessions.

Changing Your Brightside Account Details

Within your profile settings, you can update information connected to your Brightside account like:

• Name
• Email
• Phone number
• Address
• Password
• Insurance details
• Payment method

To edit your profile, click on your initials in the top right corner of the dashboard. Select "Edit Profile" and update any fields as needed. Be sure to hit save when you are done.

Pausing or Cancelling Your Brightside Account

Need to take a break from therapy or want to stop using Brightside? You can temporarily disable your account or cancel it completely:

• Pause Account: Your profile is deactivated but details are saved for if you want to resume care later.
• Cancel Account: Your account is permanently closed. Your data is removed pursuant to Brightside’s privacy policy.

Reach out to the Brightside support team via chat or email if you need help cancelling or disabling your account.

Conclusion

Brightside makes mental health treatment accessible through online platforms. Signing up is quick and easy. Benefits include reduced barriers to care, flexible scheduling, prescription delivery and expanded provider choices. Log into your account anytime to message your therapist, track progress or attend video sessions. Keep your profile updated and reach out for cancellation support if needed. With Brightside, quality mental health care can be accessed conveniently from home.

Disclaimer: This article is for informational purposes only and does not constitute medical advice. Always consult with a healthcare professional before starting any new treatment regimen.