How to Cancel CorePower Yoga Membership - Options, Refunds, Downgrades

How to Cancel CorePower Yoga Membership - Options, Refunds, Downgrades
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How to Cancel Your CorePower Yoga Membership

CorePower Yoga is one of the largest and most popular yoga studio chains, with over 200 locations across the United States. Their heated yoga classes are known for being energetic, sweat-inducing workouts set to upbeat playlists.

While many yogis love the CorePower experience, others may find it is not the right fit or have changes in financial situations or priorities. If you need to cancel your CorePower Yoga membership, here is what you need to know.

Cancelling During the Commitment Period

Most CorePower Yoga memberships require you to commit to a 6 or 12 month period. This commitment term will be clearly spelled out in your membership agreement.

If you want to cancel during your commitment period, there are a few options:

  • Pay an early termination fee, usually around $100-150
  • Transfer your membership to someone else
  • Show proof you are moving more than 25 miles away from a studio
  • Provide medical documentation showing you cannot participate due to injury/illness

Keep in mind that pausing or freezing your membership does not count toward your commitment period. The months still continue to accrue.

Cancelling After the Commitment Period

To cancel your CorePower Yoga membership after completing the 1-year commitment term, you need to submit written notice. This can be done via email, mail, or by filling out a cancellation form at your home studio.

Your cancellation notice must be received before the 10th of the month to avoid being charged for the next month. So if you want to cancel for June, submit written notice by May 10th.

CorePower memberships auto-renew each month after the commitment term unless a cancellation notice is provided. So be sure to actually cancel and not just assume your membership will expire after the initial term.

Cancelling an Unlimited Membership

For unlimited class memberships, the notice requirements are the same. Submit written cancellation before the 10th of the month you want your last month to be.

Keep in mind that prepaid unlimited memberships are non-refundable. So if you pre-paid for 6 months or a year upfront and want to cancel early, you will not get a refund for unused months.

Cancelling Class Packages or Drop-Ins

For class packs and drop-in classes purchased via the CorePower app or website, there is no cancellation process. These single-use credits simply expire one year after purchase if unused.

However, you can ask for an extension of unused credits by contacting CorePower Yoga customer service.

Downgrading or Pausing a CorePower Membership

Rather than fully cancelling your CorePower Yoga membership, another option is to downgrade or temporarily freeze your account.

Downgrading Your Membership

You can downgrade from an unlimited membership to a smaller class pack if needed. This allows you to reduce monthly costs while still remaining a member. Send a written downgrade request by the 10th of the month.

Just keep in mind that downgrading during your commitment period still requires payment of an early termination fee.

Pausing or Freezing Your Account

CorePower Yoga allows you to temporarily freeze or pause your membership for 1-3 months. You can pause once during a 12 month commitment term without fees or penalties.

After your commitment period, you can pause multiple times, but a $15 monthly freeze fee applies. Paused months still count toward any commitment period.

Arrange a membership freeze through your home studio at least 5 days before the next billing date. You cannot use the studios during frozen months.

Transferring Your CorePower Yoga Membership

One alternative to cancelling your CorePower Yoga membership completely is to transfer it to someone else. This removes the membership from your name and billing while passing along the remaining commitment period.

To transfer a membership:

  1. Have the new member fill out a membership agreement and provide payment details
  2. Cancel your membership in writing and note you are transferring it
  3. Include the new member's name in your cancellation notice

The new member must be present with you to sign paperwork for the transfer. A $25 transfer fee applies.

Transferring Unlimited vs. Class Pack

For unlimited memberships, the new member takes over your remaining commitment period and monthly billing.

For class packs, the remaining credits are simply transferred to the new member's account. No monthly billing or commitment period applies.

Who Can You Transfer to?

CorePower Yoga memberships can only be transferred to new members, not existing or previous members. The person must not have had a CorePower membership in the past 6 months.

You can transfer to a family member or friend as long as they are a new member. Their first month is discounted to $20 when obtaining a transferred membership.

Getting a Refund on Your CorePower Yoga Membership

Since you are committed to a 6 or 12 month term with CorePower Yoga, membership fees are typically non-refundable if you cancel early.

Here are some cases where you may be eligible for a partial refund on your CorePower membership:

  • You moved more than 25 miles away from a studio
  • You have a medical condition preventing participation
  • You transferred your membership to a new member

If one of the above applies to you, submit documentation along with a written refund request to CorePower Yoga. The company reviews on a case-by-case basis.

Requesting a Refund of Prepaid Fees

For unlimited memberships paid upfront for 6 or 12 months, you can request a prorated refund of unused months if you qualify with one of the above reasons. There is a $100 early cancellation fee deducted.

For class packs, no monetary refunds are given. But unused credits may be extended for certain documented medical conditions.

Credit Card Refund Timeline

If approved for a refund, it will be credited back to the original credit card used for payment. Expect the refund within 4 weeks of approval.

Refunds are not provided in cash or studio credit. They must go back on the card used for membership payment.

Cancelling CorePower Yoga Via Certified Mail

To ensure you have proof of your cancellation notice, consider sending it via certified US mail. Here are steps for cancelling CorePower Yoga membership by certified mail:

  1. Write a cancellation letter with your name, member ID, and cancellation effective date.
  2. Print two copies - one for records, one to mail.
  3. Seal the letter in an envelope addressed to your home studio.
  4. Bring to the post office and send via certified mail.
  5. Retain mailing receipt and tracking information.

The certified mail receipt shows the cancellation letter was sent and provides delivery confirmation. This provides documentation if any billing disputes arise.

Sample CorePower Cancellation Letter

Your cancellation letter via certified mail should contain this key information:

To Whom It May Concern:

Please accept this letter as official notice I wish to cancel my CorePower Yoga membership, member number 123456, effective 05/27/20xx.

This letter also authorizes CorePower Yoga to charge any outstanding dues and early termination fees to my credit card on file, pursuant to the membership agreement I signed upon joining.

Please send written confirmation this cancellation notice was received. Thank you for your time and attention regarding this matter.

Sincerely,

John

FAQs

How do I cancel CorePower Yoga during the commitment period?

You can pay the early termination fee, transfer your membership, move 25+ miles away, or provide medical documentation preventing participation.

When should I cancel to avoid being charged for the next month?

Submit written cancellation by the 10th of the month to avoid being charged for the upcoming month.

Can I get a refund if I cancel CorePower early?

Partial refunds may be provided if you moved, have a medical reason, or transferred the membership.

Can I pause my CorePower Yoga membership?

Yes, you can pause for 1-3 months for a $15 monthly freeze fee after your commitment period.

How do I cancel CorePower via certified mail?

Write a cancellation letter, get certified mailing receipt from the post office, and retain as documentation.

Disclaimer: This article is for informational purposes only and does not constitute medical advice. Always consult with a healthcare professional before starting any new treatment regimen.

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