Understanding CorePower Yoga's Class Cancellation Policies and Fees

An Overview of CorePower Yoga's Cancellation Policy

With over 200 studios across the United States, CorePower Yoga has become one of the largest and most popular yoga chains. CorePower offers a variety of yoga styles, including hot yoga, sculpt, and yoga basics. When signing up for CorePower Yoga classes, it's important to understand their cancellation policy in case your plans change.

How CorePower Yoga's Cancellation Policy Works

CorePower Yoga requires members to cancel classes at least six hours before the scheduled start time to avoid being charged. This applies to classes that were pre-booked, including those booked as part of a class package. Cancellations can be made through the CorePower Yoga website or mobile app up to six hours before class. Same-day cancellations and no-shows are subject to being charged the full class fee.

CorePower offers different types of memberships, including monthly memberships with varying numbers of monthly classes, annual memberships, and class packages. Regardless of membership type, the 6-hour cancellation window applies. CorePower does not offer class credits or refunds for cancelled classes.

How to Cancel a CorePower Yoga Class

To cancel a CorePower Yoga class, follow these steps:

1. Log in to your CorePower Yoga account online or in the mobile app.
2. Select "My Classes" to view your upcoming class schedule.
3. Find the class you want to cancel and select "Cancel Class." Confirm that you want to cancel when prompted.
4. You will receive an email confirmation that the class has been cancelled successfully.

Alternatively, you can call the studio to cancel a class at least six hours before the scheduled start time. Be sure to take note of the cancellation for your records.

Exceptions to the Cancellation Policy

CorePower Yoga does make a few exceptions to their standard cancellation policy:

• Medical emergencies - If a medical issue prevents you from attending, CorePower will refund your class if a doctor's note is provided.
• Weather closures - Classes cancelled due to inclement weather can be refunded or rescheduled based on studio policy.
• Teacher cancellations - If CorePower cancels a class due to an instructor issue, refunds are provided.

Aside from these scenarios, CorePower Yoga generally enforces the 6-hour cancellation window strictly. Always double check your schedule and cancel any classes you can't attend at least six hours ahead of time.

Tips for Cancelling CorePower Yoga Classes

To avoid being on the hook for classes you don't attend, here are some tips for navigating CorePower Yoga's cancellation policy:

Book Classes in Advance

Try to plan your class schedule as far in advance as possible. The earlier you book classes, the more window you give yourself to cancel if needed. Last minute class sign-ups give very little wiggle room.

Set Reminders to Cancel

When you schedule a class, set a reminder on your phone or calendar to cancel at least six hours before if you can't attend. Having a reminder can prevent forgetting about the cancellation window.

Understand Studio Policies

While all CorePower Yoga studios adhere to the same cancellation policy, some locations may be more flexible based on local management. Get familiar with the nuances of your home studio's policy.

Avoid Pre-Booking Multiple Classes

It's tempting to pre-book multiple classes at once, but this can make cancellations trickier. Try not to book more than 1-2 weeks of classes ahead of time to keep your schedule manageable.

Check Your Billing Date

For monthly members, be mindful of when you are billed each month. Cancel any classes that fall after your next billing date to avoid being charged.

Utilize Class Packages

If your schedule is unpredictable, class packages may be a better option than a monthly or annual membership. This way you are only paying upfront for classes you know you can attend.

Getting Charged for a Late Cancellation or No-Show

If you end up getting charged for a class you didn't attend, you likely cancelled too late or forgot to cancel entirely. Here's what to do:

Check Your Account

First, log into your CorePower Yoga account to confirm the late cancellation fee or no-show charge. Make sure it lines up with your own cancellation records and class attendance.

Call the Studio

Reach out to the studio manager and explain the situation politely. While the standard policy is not to refund late cancellations, studios can sometimes make exceptions.

Provide Medical Documentation

If the late cancellation was due to a medical issue, provide documentation from your doctor. Per CorePower's policy, medical emergencies warrant a refund with proper documentation.

Dispute the Charge

If the studio will not refund the charge, dispute the transaction with your credit card company or bank. Provide your cancellation records showing the class was cancelled on time.

Be Careful Next Time

Going forward, carefully note every class you book and set solid reminders to cancel within the 6 hour window. Avoid repeating the mistake of a late cancellation twice.

Is CorePower Yoga's Cancellation Policy Fair?

CorePower Yoga's cancellation policy rubs some members the wrong way. But upon closer look, it is reasonably fair given the nature of yoga classes.

Yes, it's Fair

From CorePower's perspective, the cancellation policy makes sense for several reasons:

• Yoga classes have limited space, so late cancellations prevent waitlisted members from attending.
• Instructors are paid based on class attendance, so no-shows impact their income.
• It discourages overbooking classes and rewards those who attend as scheduled.

The policy motivates members to thoughtfully plan and commit to their workout schedules. Overall, the cancellation rules seem justified from a business and fairness standpoint.

No, It's Too Strict

Despite the rational justifications, some members argue a 6-hour window is too rigid. The main complaints include:

• It's easy to forget to cancel within 6 hours amidst busy schedules.
• Emergencies can come up suddenly within that 6 hour period.
• Other yoga studios have more relaxed cancellation policies.

There are valid perspectives on both sides of the debate. Overall, CorePower's policy sits in a reasonable middle ground, albeit on the stricter side.

Cancelling CorePower Yoga Memberships

In addition to cancelling individual classes, CorePower Yoga members may need to fully cancel their memberships at some point. Here is how you can cancel a CorePower Yoga membership:

Monthly Memberships

Monthly memberships can be cancelled at any time directly through your CorePower Yoga account. Go to the Membership section and select “Cancel Membership.” You can also cancel by visiting your home studio or calling CorePower's member services line.

Cancellations must be processed before the next billing date to avoid being charged for the next month. Review your billing date and cancel at least several days in advance to be safe.

Annual Memberships

For annual memberships, you must submit a membership cancellation form. This can be done online through your account dashboard. You can also get a printable cancellation form from your home studio.

Per CorePower's policy, annual membership cancellations require 30 days written notice. You will continue to have access during those 30 days. Any refund is prorated from the membership cancellation date.

Class Packages

Class package cancellations must be handled directly through the studio where they were purchased. Unused classes in a package can be refunded at the discretion of studio management.

Be aware class packages are non-transferable between CorePower Yoga studios. Use up any remaining classes at the home studio before cancelling.

Key Takeaways

CorePower Yoga's cancellation policy requires members to cancel at least 6 hours before class to avoid charges. Late cancellations and no-shows are subject to the full class fee. While the policy is strict, it helps CorePower maintain business operations and fairness across members.

To avoid issues, carefully manage your class schedule, set cancellation reminders, and understand your studio's unique policies. With some diligence, you can master cancelling and reaping all the benefits CorePower Yoga offers.

Disclaimer: This article is for informational purposes only and does not constitute medical advice. Always consult with a healthcare professional before starting any new treatment regimen.