Eureka Contacts Review: How Do These Online Contact Lenses Stack Up?
Buying contact lenses online offers convenience and potential savings compared to getting them through your optometrist. But with so many online contact lens retailers, how do you choose? One popular option is Eureka Contacts. But are they worth it? This comprehensive review will break down the pros, cons, prices, and customer feedback on Eureka Contacts.
Overview of Eureka Contacts
Eureka Contacts is an online contact lens store founded in 2006. They sell a wide selection of popular soft contact lens brands like Acuvue, Air Optix, Biofinity, and Dailies.
They offer lenses for astigmatism, presbyopia, and color-changing cosmetic lenses. You can also get contact lens cases, solutions, and other accessories.
Eureka Contacts primarily sells direct to consumers through their website. They offer free shipping and returns, online vision tests, and prescription transfer services.
Eureka Contact Lens Brands
Some of the major contact lens brands carried by Eureka Contacts include:
- Acuvue -Including Define, Moist, Oasys, and Vita
- Air Optix - Night & Day, Aqua, and Colors
- Biofinity - Sphere, Toric, Multifocal
- Dailies - Total1, AquaComfort Plus, and All-Day Comfort
- Bausch + Lomb - Ultra, SofLens, Biotrue
This covers most major manufacturers and a wide range of options like disposable, frequent replacement, colored, and specialty contacts.
Ordering Process
Ordering from Eureka Contacts online involves a few simple steps:
- Select your lenses (brand, prescription, quantity).
- Enter your prescription details or upload your contact lens prescription.
- Provide your payment and shipping details to checkout.
- Complete your order and receive shipment confirmation.
Eureka Contacts makes ordering online quick and easy. They also offer an automatic re-order program where lenses get shipped at your chosen frequency.
Pricing and Discounts
Eureka Contacts offers competitive pricing on contact lenses. Cost per box ranges widely based on the brand, but averages around:
- Disposable lenses - $15-$45 per box
- Frequent replacement - $20-$50 per box
- Color contacts - $20-$75 per box
They offer discounts like 10% off your first order for signing up. Bulk discounts can save up to 20% on some brands when ordering a 90-day supply.
Vision and Prescription Services
Eureka Contacts provides several vision care services that add convenience for ordering contacts online:
- Online vision test - Get assessed for your contact lens prescription from home.
- Prescription transfer - Have your contact lens Rx moved from another provider.
- Doctor reviews - Find and compare local optometrists.
This allows you to get everything you need either online or through Eureka's network of partner eye doctors and optical centers.
Delivery and Returns
Eureka Contacts offers fast and free shipping on all contact lens orders over $50. Standard delivery times are 3-5 business days.
Returns and exchanges are free within 90 days. Unopened boxes can get a full refund. Simply print a return label and drop the package at any UPS location.
Customer Service
Eureka Contacts provides customer service by phone and email 6 days per week. They also have an online FAQ resource covering ordering, prescriptions, insurance, and more.
Most reviews say their customer service team is helpful and knowledgeable regarding vision and contacts. Issues like shipping delays are resolved promptly.
Eureka Contacts Reviews
Eureka Contacts maintains an average rating of 4 out of 5 stars across online review sites. Here are some pros and cons mentioned frequently in customer feedback:
Pros
- Quick delivery
- Easy to order online
- Good prices and discounts
- Helpful customer service
- Free returns within 90 days
Cons
- Some shipping delays reported
- Vision test not accepted everywhere
- Can't return opened boxes
- Limited brand selection vs some sites
Overall, most customers seem happy with the prices, convenience, and service from Eureka Contacts. But some improvements in shipping and acceptance of their vision exams would benefit consumers.
How Eureka Compares to Alternatives
Eureka Contacts stacks up well against competitors like Lens.com, ContactsDirect, and DiscountContactLenses in factors like:
- Price - Competitive on popular brands, but some sites offer better discounts
- Selection - Carries all major brands but less niche/specialty lenses than some sites
- Convenience - Free fast shipping and returns, easy online ordering
- Vision services - Offers online exams but some competitors have more options
- Reputation - Positive reviews overall but shipping delays a pain point
Eureka is certainly not a bad option, but may not be the absolute best in any one category versus rivals. Shoppers should compare prices and services across a few leading sites.
Pros of Ordering From Eureka Contacts
Some of the reasons to consider ordering contacts through Eureka include:
- Wide selection of popular contact lens brands and types
- Competitive prices plus discounts for bulk orders
- Quick and convenient online ordering, re-order, and delivery
- Free online vision tests to get new prescriptions
- Helpful customer support via phone and email
- Free and easy returns within 90 days on unopened boxes
Cons of Ordering From Eureka Contacts
Some potential drawbacks to ordering from Eureka Contacts include:
- Shipping delays reported more frequently than some rivals
- Vision test not accepted everywhere to buy lenses
- Less niche lens brands than some other sites
- No refunds possible on opened contact lens boxes
- Some competing sites offer better bulk order discounts
Who Should Order From Eureka Contacts?
Eureka Contacts is a solid option for contact lens wearers who:
- Want a wide selection of major brands and lens types
- Need vision services like online eye exams or prescription transfers
- Value convenience and fast free shipping
- Prefer easy online ordering and contact lens deliveries
- Are looking for good prices and discounts, but not necessarily the absolute lowest cost
Who May Want to Consider Other Online Retailers?
Other online contact lens retailers may be better fits for people who:
- Require very niche prescription or specialty contact lenses
- Have had shipping issues
FAQs
What contact lens brands does Eureka Contacts sell?
Eureka Contacts sells major brands like Acuvue, Air Optix, Biofinity, Dailies, and Bausch + Lomb. They offer a wide selection of disposable, frequent replacement, colored, and specialty contact lenses.
How much do contacts cost at Eureka Contacts?
Pricing averages around $15-$45 per box for disposables, $20-$50 for frequent replacements, and $20-$75 for colored contacts. Bulk discounts can save up to 20%. They offer competitive prices.
Does Eureka Contacts accept insurance?
Yes, Eureka Contacts accepts most major vision insurance plans. You can enter your insurance details during checkout and they will process the claim. This can help save money on your contact lens orders.
Can I return contact lenses to Eureka Contacts?
Eureka Contacts allows free returns and exchanges within 90 days. Unopened boxes can be returned for a full refund. Opened boxes cannot be returned, only exchanged for a different prescription.
Disclaimer: This article is for informational purposes only and does not constitute medical advice. Always consult with a healthcare professional before starting any new treatment regimen.
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