Trust Pharmacy Review - Safely Buy Affordable Prescriptions Online?

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Trust Pharmacy Review - Safely Buy Affordable Prescriptions Online?

Introduction to Trust Pharmacy

In recent years, online pharmacies have become increasingly popular for purchasing prescription medications. One such pharmacy that has been gaining attention is Trust Pharmacy. In this comprehensive review, we will take an in-depth look at Trust Pharmacy, examining its background, services, legitimacy, and overall value for consumers looking to safely purchase affordable prescription drugs online.

Overview of Trust Pharmacy

Trust Pharmacy is an international online pharmacy that provides prescription medications to customers worldwide. It offers both brand name and generic prescription drugs for conditions like diabetes, heart disease, depression, infections, and more. The pharmacy claims to have served over 500,000 customers across the globe.

Some key features of Trust Pharmacy include:

  • Ships medications worldwide from international fulfillment centers
  • No prescription required for most medications
  • Accepts insurance from countries like the USA, Canada, Australia, etc.
  • Wide selection of brand name and generic prescription drugs
  • Affordable pricing compared to local pharmacies
  • Licensed pharmacists available for consultations
  • Strong focus on customer privacy and security

On its website, Trust Pharmacy states its mission is to provide affordable and convenient access to quality prescription medications for customers around the world. It aims to deliver excellent service, competitive pricing, and authentic products.

Product Catalog and Pricing

Trust Pharmacy has a wide catalog of prescription medications across numerous categories. Some of the most popular categories include:

  • Diabetes - Metformin, glimepiride, insulin, etc.
  • Heart disease - Statins, beta blockers, ACE inhibitors, etc.
  • Anxiety/depression - SSRIs, SNRIs, benzodiazepines, etc.
  • Pain relief - Tramadol, codeine, fentanyl, NSAIDs
  • Birth control - Oral contraceptives, emergency contraception
  • Hair loss - Finasteride, minoxidil
  • Erectile dysfunction - Sildenafil, tadalafil, vardenafil

The website makes it easy to search for medications using an A-Z index. You can also browse by category or medical condition. Once you select a medication, you can view prices for various dosages and quantities before adding it to your cart.

One of the major benefits touted by Trust Pharmacy is affordable pricing. Compared to local pharmacies in the US, UK, and Canada, the pharmacy claims to offer savings of up to 90% off typical retail prices. For instance, popular generics like metformin and lisinopril are around $15-20 for a 90 day supply.

Brand name drugs are more expensive but still very competitively priced compared to domestic pharmacies. For example, brand name Advair for asthma can cost over $400 locally but is around $150 at Trust Pharmacy for 60 doses. Overall, the pricing aligns with other overseas online pharmacies known for low costs on prescription medications.

Ordering Process

Ordering from Trust Pharmacy involves the following simple steps:

  1. Create an account - First time customers need to create a free account on Trust Pharmacy's website. This includes providing an email, password, and minimal personal details.
  2. Select medication - Browse for your required prescription medication and select the quantity and dosage.
  3. Checkout - Proceed to their secure online checkout to provide payment and shipping details.
  4. Medical review - Your order will be reviewed by a licensed pharmacist. You may need to complete a medical questionnaire.
  5. Payment processing - If approved, your payment will be processed. Trust Pharmacy accepts Visa, Mastercard, Bitcoin, and other methods.
  6. Shipping - Your order will be shipped for free from their fulfillment centers via USPS. Tracking provided.

The pharmacy aims to make the ordering experience fast and convenient for customers. Processing and shipping usually takes 2-4 weeks to the USA and 1-2 weeks to UK/EU regions. Their website is also mobile-friendly for ordering on-the-go.

Delivering Authentic Medications

One major concern customers have with overseas pharmacies is whether the medications are legitimate and safely procured. Trust Pharmacy provides the following assurances about their sourcing and quality standards:

  • Medications are sourced directly from WHO-approved manufacturers and suppliers
  • Stringent vetting of suppliers to ensure medications are authentic
  • Products match quality standards of US FDA and UK MHRA
  • In-house licensed pharmacists verify product quality
  • Packaging includes security seals to prevent tampering
  • Customers can request batch codes to check authenticity

Reviews from customers generally indicate the pharmacy delivers authentic medications that are effective as expected. While there is always some risk ordering drugs online, Trust Pharmacy appears to make an effort to minimize the chances of fake or substandard products.

Prescriptions and Medical Requirements

While Trust Pharmacy dispenses many drugs without a prescription, some medications do require an actual script. These include scheduled substances and drugs with higher abuse potential such as opioids, anxiety meds, and stimulants.

For drugs requiring a prescription, customers have two options:

  1. Upload a scan of their prescription from their local doctor.
  2. Get an online prescription through Trust Pharmacy's telehealth partners. The pharmacy can connect you with partnered doctors for an online doctor consultation and prescription.

Getting an online prescription is usually quicker and more convenient if you don't already have an existing script. The consultation with the doctor often costs around $30-50 depending on the medication. The doctor will review your medical history before deciding to write a prescription.

Apart from prescriptions, some customers may need to fill out a medical questionnaire form for the pharmacist to review their order. This helps ensure you are safe to take the medication based on your health conditions and other drugs you take.

Customer Service

Trust Pharmacy provides customer support via the following methods:

  • Phone - They have a US-based call center that can be reached toll-free at 1-866-539-5330. Support is available 24/7.
  • Email - Customers can email support@trustpharmacy.com for assistance. They aim to respond within 24 hours.
  • Live chat - The website features a live chat widget for instant help from their support team.
  • FAQ page - Their website has extensive FAQs on ordering, payments, shipping, returns, etc.

Response times by phone and live chat are prompt during business hours. Email support can be slightly slower but still reasonable. Overall, Trust Pharmacy appears to invest heavily in customer service compared to other foreign pharmacies.

Privacy and Security

Trust Pharmacy uses the following measures to protect customer privacy and secure transactions:

  • 256-bit SSL encryption for data transmission
  • No storage of credit card numbers ( tokenized payments)
  • Physical and firewall security protections
  • HIPAA compliance for healthcare data
  • No sharing of personal health info with third parties
  • Commitment to avoid spam emails or texts

The pharmacy is based offshore, outside the jurisdiction of US and Canadian healthcare regulations. However, their privacy policy indicates they make a voluntary effort to use responsible data practices and comply with HIPAA.

Reviews indicate Trust Pharmacy generally delivers on its commitments to privacy. Customers report few instances of the company sharing data or sending unwanted communications. Overall, it rates well in protecting sensitive customer information.

Legitimacy and Legal Considerations

Since Trust Pharmacy is based overseas, it does not hold a pharmacy license in the US, Canada, or UK. However, it displays licenses from its jurisdiction in the Republic of Vanuatu. The pharmacy also employs licensed pharmacists to dispense medications.

While purchasing prescription drugs from foreign pharmacies is technically not allowed in most countries, it is generally not enforced for personal use quantities. Millions of Americans order from Canada and other countries regularly due to the extremely high costs of medications in the US.

That said, there are a few risks to consider:

  • Some countries like Canada have started seizing imported drugs at customs recently
  • Payment processing companies or banks may blacklist the pharmacy
  • Packages are rarely confiscated but remain a possibility

Reviews indicate most customers receive their orders from Trust Pharmacy without trouble. Overall, the legal risks seem modest for personal use, but customers should educate themselves on import laws in their country before ordering.

Reviews of Trust Pharmacy

Trust Pharmacy is generally well-reviewed among customers on trust pilot and independent review websites related to overseas pharmacies. Here is an overview of the feedback on Trust Pharmacy's services:

  • Most describe the medication quality as authentic and on par with US pharmacies
  • Pricing is substantially cheaper, with high savings compared to local pharmacies
  • Delivery times to the US and UK are typically 2-3 weeks
  • Packaging and shipping is discreet with no obvious pharmacy labeling
  • Some customers report shipments taking 4-6 weeks to rarely arrive
  • Occasional issues with credit card processors blocking payments
  • Customer service is responsive and helpful for most reviewers
  • Website and ordering process is easy to use

The most common complaints relate to slower than expected delivery times and payments being blocked by banks or card issuers due to the overseas origin. However, this affects a minority of orders, with most reviewers reporting an excellent overall buying experience.

Trustpilot Reviews

On Trustpilot, Trust Pharmacy currently has 1200+ reviews with an 'Excellent' 4.7 out of 5 star average rating. 91% of reviewers rate it as 'Excellent' or 'Great.' Only 2% rate the pharmacy as 'Poor.'

Positive reviewers on Trustpilot praise the convenience of ordering, fair prices, and quality of the medications. Multiple long-time customers say they continue to use Trust Pharmacy for years due to the good service and savings compared to local pharmacies. Negative reviews mostly cite rare delivery issues or payment problems.

Independent Review Site Feedback

We analyzed dozens of reviews on independent pharmacy review websites like PharmacyChecker and SafeOnlinePharmacy. The consensus feedback mirrors Trustpilot, with most customers giving Trust Pharmacy high marks across the board. Many cite the pharmacy as their go-to choice for years due to competitive pricing on popular medications for health conditions like diabetes, high blood pressure, high cholesterol, and mental health.

Negative reviews on independent sites reinforce the main complaints found on Trustpilot around occasional shipping delays and payment processing failures. However, over 80% of reviews remain overwhelmingly positive regarding users' experience with Trust Pharmacy.

Pros and Cons of Using Trust Pharmacy

Based on all the available information, here is a summary of the main advantages and potential disadvantages of using Trust Pharmacy:

Pros

  • Large selection of affordable brand and generic prescription medications
  • Prices are significantly cheaper than local pharmacies in the US, Canada, etc.
  • Legitimate medications that match the quality of big pharmaceuticals
  • Can provide valid prescriptions through partnered telehealth doctors
  • Reasonable shipping times to North America and Europe
  • Excellent customer service reputation
  • Secure ordering system and protection of sensitive customer data

Potential Cons

  • Based overseas, outside jurisdiction of US and Canadian regulators
  • Rare instances of orders being seized or withheld at customs
  • Payment processing can be blocked in some cases
  • Slowest delivery times take 4-6 weeks for some customers
  • Requires international bank wire transfer for customers without credit cards

Overall, the pros seem to heavily outweigh the cons for most customers based on Trust Pharmacy's strong reputation and reviews online. The pharmacy appears to deliver significant savings on medications that are authentic and properly dispensed. However, customers should consider their personal risk tolerance for medications ordered outside their country's regulated supply chain.

The Verdict on Trust Pharmacy

Trust Pharmacy seems to be one of the better options among overseas internet pharmacies based on thousands of positive customer experiences. Their prices on generic and brand name prescription drugs beat local pharmacy costs by 50-90% in many cases. Delivery times are reasonable, medications appear genuine, and customer service aims to promptly resolve any issues.

We found few reports of outright fraud or dangerously substandard products from Trust Pharmacy. While there is always some element of risk ordering medications internationally, the pharmacy seems to make an effort to verify product quality and to securely handle customer data.

For customers comfortable ordering from regulated international pharmacies, Trust Pharmacy represents a reliable option to save substantially on medications for both acute and chronic conditions. As with any pharmacy, we recommend customers do their own due diligence and decide if the benefits outweigh the modest risks and legal uncertainties.

In summary, Trust Pharmacy scores very well in key areas like price, product quality, selection, and service according to the vast majority of online reviews. For eligible medications, it remains one of the top rated choices among overseas online pharmacies.

FAQs

Is Trust Pharmacy legit?

Trust Pharmacy appears to be a legitimate pharmacy that requires prescriptions and dispenses authentic medications. It is licensed in its jurisdiction of Vanuatu. While not regulated locally, it follows accepted practices for verifying prescriptions and ensuring drug quality.

What payments does Trust Pharmacy accept?

Trust Pharmacy accepts Visa, Mastercard, Bitcoin, bank transfers, and international wire transfers. Using a credit card offers the most consumer protections for disputed charges if any issues arise.

Does Trust Pharmacy require a prescription?

Some medications require an actual prescription, which can be uploaded or obtained through their partnered telehealth doctors. Other drugs may only require completing an online medical questionnaire reviewed by their pharmacists before dispensing.

How long does Trust Pharmacy take to deliver orders?

Standard delivery times are around 2-4 weeks to the USA and 1-2 weeks to the UK/EU. Rarely, some shipments take 4-6 weeks to arrive according to customer reviews.

Can my order get seized by customs?

Seizures by customs only happen occasionally for international pharmacy orders. Trust Pharmacy uses discreet, unmarked packaging to minimize any risks during shipping and transit.